Want to know how to make a website accessible? Google the answers. Want a mainstream phone with built-in speech output for using it without vision? Go to an electronics store. Want to know how to make an ATM accessible? Put your headphone jack in pretty much any ATM. Want to know how to change your organization so that accessibility becomes an integral part of everyone's job? Um... As time goes by more and more of the technological challenges around accessibility are being solved, written about, and widely implemented. However, let's face it, the ideal of everyone in an agency…
The Front Page Blog
As a child with Spina Bifida growing up in Northern California I had some amazing opportunities. I went to the best public schools, had friends both with and without disabilities, and even participated in children’s theater. I also had many of the complications that people with Spina Bifida have—eleven surgeries, occupational and physical therapy appointments and countless sick days.
Through all of the opportunities and challenges of childhood, I always expected to graduate high school, go to college and get a good job that would keep me self-sufficient. By high school, I…
As a child with Spina Bifida growing up in Northern California I had some amazing opportunities. I went to the best public schools, had friends both with and without disabilities, and even participated in children’s theater. I also had many of the complications that people with Spina Bifida have—eleven surgeries, occupational and physical therapy appointments and countless sick days.
Through all of the opportunities and challenges of childhood, I always expected to graduate high school, go to college and get a good job that would keep me self-sufficient. By high school, I…
As a child with Spina Bifida growing up in Northern California I had some amazing opportunities. I went to the best public schools, had friends both with and without disabilities, and even participated in children’s theater. I also had many of the complications that people with Spina Bifida have—eleven surgeries, occupational and physical therapy appointments and countless sick days.
Through all of the opportunities and challenges of childhood, I always expected to graduate high school, go to college and get a good job that would keep me self-sufficient. By high school, I…
Question: "How's 508 working out for your customers?"
Response: "We haven't had any complaints, so I think we're doing really well."
A lack of complaints is often cited in Section 508 circles as an indicator that we are all doing a great job for our customers. But are we? Research on consumer complaints suggests that people in general don't complain. They either go elsewhere, or just stop using that type of product or service.
Think about your latest bad restaurant experience. Did you complain to the management or just not go back? If you were to complain to the…
Question: "How's 508 working out for your customers?"
Response: "We haven't had any complaints, so I think we're doing really well."
A lack of complaints is often cited in Section 508 circles as an indicator that we are all doing a great job for our customers. But are we? Research on consumer complaints suggests that people in general don't complain. They either go elsewhere, or just stop using that type of product or service.
Think about your latest bad restaurant experience. Did you complain to the management or just not go back? If you were to complain to the…
Question: "How's 508 working out for your customers?"
Response: "We haven't had any complaints, so I think we're doing really well."
A lack of complaints is often cited in Section 508 circles as an indicator that we are all doing a great job for our customers. But are we? Research on consumer complaints suggests that people in general don't complain. They either go elsewhere, or just stop using that type of product or service.
Think about your latest bad restaurant experience. Did you complain to the management or just not go back? If you were to complain to the…
Over 12 million Americans receive long-term services and supports (LTSS) to meet their daily needs in a variety of settings, provided by family and/or paid workers. In late September, the bi-partisan Commission on Long Term Care issued its Report to Congress.
The Commission’s Report issued a “call to action,” declaring that:
- New approaches are needed to bring LTSS care integration, technology, and innovative workforce strategies together to reduce costs and improve outcomes.
- Creative financing efforts are needed to affordably insure the risk of needing LTSS and…
Over 12 million Americans receive long-term services and supports (LTSS) to meet their daily needs in a variety of settings, provided by family and/or paid workers. In late September, the bi-partisan Commission on Long Term Care issued its Report to Congress.
The Commission’s Report issued a “call to action,” declaring that:
- New approaches are needed to bring LTSS care integration, technology, and innovative workforce strategies together to reduce costs and improve outcomes.
- Creative financing efforts are needed to affordably insure the risk of needing LTSS and…