New Editions operated AbleData, the premier resource for objective information on assistive technology (AT) products and rehabilitation equipment available from domestic and international sources, for the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR).
New Editions designed and maintained the AbleData website and its extensive content of products, solutions and resources that assist people in being more independent and productive. We were responsible for managing and producing detailed descriptions and specifications on thousands of AT products. We also kept a record of vendors and manufacturers, as well as a record of international, national, state and local resource listings to assist existing and prospective customers in discovering their options and making more informed choices.
New Editions was responsible for AbleData’s marketing and outreach efforts. We developed, executed and measured the results of the efforts which included traditional and online/social networking components. New Editions produced customized marketing and informational content and materials to initially engage users and keep them engaged. Informational materials included brochures, fact sheets, articles and other educational publications.
New Editions also managed the AbleData Call center, which was staffed with Information Specialists who assisted AT users, industry experts, companies, agencies and policy makers by providing them with quality AT information and making referrals to AT-related resources. Information Specialists were available via email, phone and TTY from 8:30 a.m. to 5:30 p.m. EST, Monday through Friday.
