The Front Page Blog

I appreciate the important Republican and Democratic thought leaders who are focusing on the need to provide long term services and supports (LTSS) for people with disabilities and chronic health conditions and older Americans.

Want to know how to make a website accessible? Google the answers. Want a mainstream phone with built-in speech output for using it without vision? Go to an electronics store. Want to know how to make an ATM accessible? Put your headphone jack in pretty much any ATM. Want to know how to change your organization so that accessibility becomes an integral part of everyone's job? Um...  As time…

As a child with Spina Bifida growing up in Northern California I had some amazing opportunities. I went to the best public schools, had friends both with and without disabilities, and even participated in children’s theater. I also had many of the complications that people with Spina Bifida have—eleven surgeries, occupational and physical therapy appointments and countless sick days.

Question: "How's 508 working out for your customers?"

Response: "We haven't had any complaints, so I think we're doing really well."

A lack of complaints is often cited in Section 508 circles as an indicator that we are all doing a great job for our customers. But are we? Research on consumer complaints suggests that people in general don't complain. They either go elsewhere,…

Over 12 million Americans receive long term services and supports (LTSS) to meet their daily needs in a variety of settings, provided by family and/or paid workers. In late September, the bi-partisan Commission on Long Term Care issued its Report to Congress.